GN Gifts & Herbal L.L.C Returns Policy

We accept refunds and exchanges.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  1. Product with obvious signs of use
  2. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  3. Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you are not completely satisfied with your order, you may return it within 30 days of time. Just let us know via email and we will process your refund after we have received the order back with us. Please note, it may take up to 14-21 Business days for the refund to reflect in your bank account, depending on the mode of payment. Postage and packing fees are non-refundable. If an item(s) is being returned for an exchange, the cost of returning the item to us is the responsibility of the customer.

In the event of returning a product, please call us on +17076856412 or email supports@gngiftsandherbal.com. for instructions on returning the parcel. We recommend all returns be sent via recorded delivery.

Return Address:
GN Gifts & Herbal L.L.C, 901 View DR, Richmond, California 94803 United States.

We will usually refund any money received from you for the Products using the same method originally used by you to pay for the Products. The amount we will refund to you will be the product value, minus any discount, which has been divided proportionately across the total value of your original order. Delivery charges are non-refundable. We will usually process the refund due to you as soon as possible.

In an event where we send you Products in exchange, or as a replacement, for Products, for whatever reason, then we recognizes that you will incur an additional Delivery charge to have such exchange or replacement Products sent to you. Offers on our website may differ from our other promotions.

Customs charges or local taxes
Payment of any local taxes or duties outside of the United States of America is the responsibility of the customer receiving the goods ordered from our Website or Order Line. For customers residing outside the USA, customs charges may be levied when a package reaches your country. We are not responsible for these charges and cannot provide estimates as to what the charges may be. You may wish to contact your local customs office for further information. We are not liable for any refund in an event of order getting lost in customs.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at supports@gngiftsandherbal.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at supports@gngiftsandherbal.com and send your item to: GN Gifts & Herbal L.L.C (attn. Maan Singh) GN Gifts & Herbal L.L.C, 901 View DR, Richmond, California 94803 United States.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and unfortunately, they will find out about your return.

Shipping

To return your product, you should mail your product to: GN Gifts & Herbal L.L.C (attn. Maan Singh) GN Gifts & Herbal L.L.C, 901 View DR, Richmond, California 94803 United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping item(s) over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

 

OUR DETAILS
Name of Company:  GN Gifts & Herbal L.L.C.
Bussiness Address: 206 Beechnut Dr.
Hercules, CA – 94547.
Phone number -+17076856412
Email: supports@gngiftsandherbal.com
Contact Person -Maan Singh Khalsa
Email -maansinghkhalsa1@gmail.com

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